HairFlowers.net HairFlowers.net

faqs

Do you make custom orders?
We love custom work! It keeps us on our toes. If you have a special request and we think we can fulfill it we will let you know. Please, shoot us an email or fill out our contact form. and we can get to work. Custom orders can take up to 2 weeks, but we will be working with you along the way.

Do you sell wholesale?
Yes we do! Simply order over 10 items and we take off 10%, 20 items and we take 20% off... See our Wholesale page for more.

Are these real flowers?
All of the flowers that we use are artificial flowers. Most are a poly-blend fabric. See individual items for the type of fabric they are made of. I try to choose only quality flowers and fabrics. I am in love with 'Real Touch' flowers and think there is no better way to go...they are currently the highest quality artificial flower on the market.

What kind of clips do you use?
Every listing is labeled with specific type of clip that is used.
If you have a clip preference, please let us know and we will do our best to accommodate that request.

What Size are the Flowers?
Approximate: Small 2-3 inches - Medium 3-4 inches - Large 4-5+ inches ??

How soon will I get my order?
Orders that shipped using USPS Priority Mail take 2-4 business days within the US.
First Class Shipping 2-5 Business days
International Shipping will take 6-10 business days and please note, some orders can and will get caught up in customs and have been known to take a bit longer. Please be patient, they will get there.

What is your Return Policy?
If you are not completely satisfied with your order please contact us, we'll make it right. You can exchange and we will not charge you for shipping the replacement item. Or you can return the item in unworn condition, in a box, and we will credit you back the value of the item (minus shipping costs). All exchanges and returns must be made within 7 days of receipt. Any flowers that are not returned within 7 days can still be returned for store credit.

WHEN do you ship?
All orders are usually sent within 24 hours, most of the time the same day.

WHERE do you ship to?
Anywhere in the world.

HOW do you ship / HOW long does shipping take / RATES to ship?
Shipping depends on the shipping option you choose:
USPS First Class: 3-5 business days, $3.85
USPS Priority: 2-3 business days, $9.99
USPS International: up to 14 days, $14.99

How to track an order that's been shipped?
You will receive a tracking link sent to the email address you provide during checkout.

What if I can't find my answer in the FAQ's?
Please contact us.